Home Care for Every Situation

Free In-Home Assessment

Our Caregivers

 

Caregivers are the heart and soul of any home care agency.

Providing solutions that improve health and quality of life for those in need of in-home services, Texas Angels caregivers have established themselves as one of the most experienced and most caring in the industry.

Our approach to quality care focuses on the commitment of our caregivers by providing a level of expertise, training, patient service, and monitoring that is difficult to match in our industry.

  • The selection of caregivers is an essential task for the agency.  The process reflects the agency’s commitment to its core values and standards of care—our strategy for selecting caregivers starts with basic professional requirements.
    • A candidate chosen for an interview must be a CNA (Certified Nurse Assistant) or a Nursing Student with relevant clinical experience.
    • Or have a minimum of two years documented experience working for another Home Care Agency, a Long Term Care facility, or a Memory Care Unit.
    • Once we see the candidate has met this requirement, we evaluate if caregiving is in their heart or just another job.
  • Successful candidates move into a rigorous vetting program.  The vetting process includes searching Global, Federal, and Local Criminal Databases to review: National, State & County Criminal Record Checks; Social Security Number Fraud Check; State of Texas Employee Misconduct Registry for caregivers & Nurse Aide Registry; Sex and Violent Offenders Record; Employment, Educational, Certification Verification; Motor Vehicle Records, including valid Driver’s License, dependable transportation, and automobile insurance; Medical Suitability; Testing for Illicit Drugs (on hire and randomly); and Dept. of Homeland Security E-Verify citizenship and guest worker status.
  • The Orientation Program is to teach our new caregivers the Texas Angels’ way. Orientation also provides an extra opportunity to assess further their caregiving skills, manner, and overall attitude. 1 out of 6 candidates does not make it past the Orientation Phase.
  • Active Texas Angels’ caregivers continue their education through an Annual Education Program and periodic Skills Training. Caregivers are required to maintain their CPR certification